> ## Documentation Index
> Fetch the complete documentation index at: https://docs.trysight.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# General FAQs

> Answers to frequently asked questions about Sight AI.

## Getting Started

> [accordion] What is Sight AI?
>
> Sight AI is an AI-powered content and visibility platform that helps you generate high-quality, SEO-optimized articles and track how your brand appears across AI models like ChatGPT, Perplexity, Gemini, and others. It combines multi-agent article generation with AI visibility monitoring to help you rank in both search engines and AI assistants.

> [accordion] Is there a free trial?
>
> Yes. Every new account gets a **7-day free trial** with **1,500 AI credits** included. You get full access to all features on your selected plan during the trial. A credit card is required to start. [Learn more about the trial](https://docs.trysight.ai/billing/trial.md).

> [accordion] Do I need a credit card to sign up?
>
> Yes. A credit card is required to start your free trial. You won't be charged until the 7-day trial ends, and you can cancel at any time before then.

> [accordion] Which CMS platforms are supported?
>
> Sight AI integrates with **WordPress**, **Webflow**, **Framer**, **Shopify**, and **Wix**. You can also use webhooks and Zapier to connect with other platforms.

## Content Generation

> [accordion] How long are the generated articles?
>
> Articles are typically **1,500--3,000+ words** depending on the article type and topic. Explainer articles tend to be shorter, while step-by-step guides, comparisons, and listicles are longer and more detailed.

> [accordion] How long does it take to generate an article?
>
> Most articles are generated in **5--10 minutes**. You can watch real-time progress as each of the 13+ AI agents completes its step in the pipeline.

> [accordion] Can I customize the generated content?
>
> Yes. You can provide custom instructions, set your brand voice, and edit any article after generation using the built-in content editor. [Learn more about custom instructions](https://docs.trysight.ai/ai-content/custom-instructions.md).

> [accordion] Is the content original and plagiarism-free?
>
> Yes. Every article is generated from scratch by our multi-agent AI system. The content is unique, not copied from existing sources, and optimized for both search engines and AI models.

## AI Visibility

> [accordion] What is AI visibility?
>
> AI visibility measures how often and how favorably your brand appears in AI-generated responses. When someone asks ChatGPT, Perplexity, or Gemini a question related to your industry, AI visibility tracks whether your brand is mentioned, cited, or recommended. [Learn more](https://docs.trysight.ai/ai-visibility/what-is-ai-visibility.md).

> [accordion] Which AI models do you track?
>
> Sight AI tracks your brand across **Google**, **ChatGPT**, **Perplexity**, **Gemini**, **Claude**, and **Grok**. Every paid plan includes all 6 sources. [See AI models](https://docs.trysight.ai/ai-visibility/ai-models.md).

> [accordion] How often are prompts refreshed?
>
> Tracked prompts are refreshed regularly to capture changes in how AI models respond over time. The exact refresh frequency depends on your plan and the number of prompts being tracked.

## Autopilot

> [accordion] What is Autopilot?
>
> Autopilot is Sight AI's fully automated content generation system. Once activated, it researches keywords relevant to your business and generates fresh articles every day -- with zero manual effort. [Learn more about Autopilot](https://docs.trysight.ai/autopilot/how-autopilot-works.md).

> [accordion] Which plans include Autopilot?
>
> Autopilot is available on **Pro** and **Advanced** plans (credit-metered). Starter focuses on manual content generation — upgrade to Pro for Autopilot.

> [accordion] Where do the keywords come from?
>
> When you activate Autopilot, Sight AI analyzes your website, industry, and target audience to generate a pool of **90 targeted keyword phrases**. You can also add your own custom keywords to the queue.

## Agents & Automations

> [accordion] What are Automations?
>
> Automations turn your opportunity backlog into autonomous action. They include the [Search Opportunity Agent](https://docs.trysight.ai/automations/agent-templates.md#search-opportunity-agent), [AI Opportunity Agent](https://docs.trysight.ai/automations/agent-templates.md#ai-opportunity-agent), [Article Boost Agent](https://docs.trysight.ai/automations/agent-templates.md#article-boost-agent), [Interlinking Agent](https://docs.trysight.ai/automations/agent-templates.md#interlinking-agent), [Site Performance Agent](https://docs.trysight.ai/automations/agent-templates.md#site-performance-agent), and [Outreach Agent](https://docs.trysight.ai/automations/agent-templates.md#outreach-agent) — plus the [Outreach Inbox](https://docs.trysight.ai/ai-visibility/outreach-inbox.md) and Hunter-backed author email lookup on outreach opportunities. Create and schedule them from the **Automations** page (`app.trysight.ai/automations`) or ask Agent chat to set one up. [Getting started guide →](https://docs.trysight.ai/automations/getting-started.md)

> [accordion] How are Automations different from Autopilot?
>
> **Autopilot** generates articles from a keyword pool on a fixed daily schedule — it's a scheduler. **Automations** are specialist autonomous workers that read your opportunity queues (Search, AI, Outreach), decide what to act on, and call the right tools (article dispatch, content refresh, anchor insertion, outreach send + reply, Lighthouse audit) on a cron schedule you set. Most teams run both — Autopilot handles broad keyword coverage, Automations act on signal.

> [accordion] How much do Automations cost?
>
> Automations are **included on Pro and Advanced** plans and metered in **AI credits** — each run draws from your plan's credit pool. The **Outreach Agent** requires the **Advanced** plan. [See Choosing Your Plan](https://docs.trysight.ai/billing/choosing-your-plan.md).

> [accordion] What does the Outreach Inbox do?
>
> The [Outreach Inbox](https://docs.trysight.ai/ai-visibility/outreach-inbox.md) is a three-pane reading + reply UI surfacing every outreach conversation for a site: agent-initiated threads, replies coming back from prospects, pitches your team forwarded in, and direct inbound to your forward bucket address. You can reply manually, hit **Draft with AI** to seed a draft, or **Have the agent take this over** for stored conversations the agent didn't auto-reply to.

## Billing

> [accordion] How does billing work?
>
> Sight AI offers monthly and annual billing through Stripe. Your subscription renews automatically at the start of each billing cycle. [View plans](https://docs.trysight.ai/billing/choosing-your-plan.md).

> [accordion] Do unused credits roll over to the next month?
>
> No. Your monthly plan credit grant refreshes at the beginning of each billing cycle. Bonus credits (from referrals and promos) never expire and carry over indefinitely.

> [accordion] Can I change my plan?
>
> Yes. You can upgrade or downgrade at any time from your billing settings. Upgrades take effect immediately with prorated charges. Downgrades are scheduled for the end of your billing cycle. [Learn more](https://docs.trysight.ai/billing/upgrading-downgrading.md).

> [accordion] How do I cancel my subscription?
>
> Go to **Settings** > **Billing** and click **Cancel Subscription**. You retain access until the end of your current billing period. [Learn more](https://docs.trysight.ai/billing/managing-subscription.md).

## Teams

> [accordion] Can multiple users access the same account?
>
> Yes. Sight AI supports team collaboration with role-based access. You can invite team members as Owners, Admins, or Members. [Learn more about teams](https://docs.trysight.ai/teams/managing-teams.md).

> [accordion] How does team billing work?
>
> Each team has its own subscription. All team members share the team's AI credit pool and site licenses (tracked prompts are a per-site allowance of 500 each). There is no additional per-user charge beyond plan seats — billing is based on your plan, credit tier, and add-ons.

***

## Still Have Questions?

If you didn't find what you're looking for, reach out to our support team at **[support@trysight.ai](mailto:support@trysight.ai)**. We're happy to help.


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